Terms & Conditions

TRENTOHOME ONLINE STORE TERMS & CONDITIONS

§1. General provisions

1. The TrentoHome online store operates within the territory of the Republic of Poland and is run by the entrepreneur Andrii Kalinchuk, conducting business under the name Sklep internetowy TrentoHome, at the address: ul. 6 Sierpnia 44O, Klatka 2, 05-090 Słomin, gmina Raszyn, powiat pruszkowski, Mazowieckie Voivodeship, Poland, NIP 1231582824, REGON 542019876, e-mail: Trento.business.pl@gmail.com, phone: +48 571 289 252.

2. These Terms & Conditions set out the rules for using the TrentoHome online store, placing orders, concluding distance sales contracts, and the rights and obligations of the Customer and the Seller.

3. A Customer of the store may be a natural person, a legal person or an organisational unit without legal personality that uses the store in accordance with these Terms & Conditions.

4. Use of the store is conditional on reading and accepting these Terms & Conditions.

§2. Definitions

For the purposes of these Terms & Conditions:

1) Store — the TrentoHome online store run by the Seller,

2) Seller — Andrii Kalinchuk, conducting business under the name Sklep internetowy TrentoHome,

3) Customer — any entity placing an order in the Store,

4) Consumer — a Customer who is a consumer within the meaning of the Civil Code,

5) Sales contract — a contract concluded at a distance between the Customer and the Seller through the Store.

§3. Using the Store

1. The Customer undertakes to use the Store in accordance with applicable law, the principles of social coexistence and these Terms & Conditions.

2. Orders can be placed in the Store 7 days a week, 24 hours a day.

3. Using the Store requires a device with Internet access, a web browser and an active e-mail account.

§4. Placing orders and concluding the contract

1. Information about products presented in the Store constitutes an invitation to conclude a contract within the meaning of the Civil Code.

2. The Customer places an order by:

a) selecting a product and adding it to the cart,

b) proceeding to the order form,

c) providing the data necessary to fulfil the order,

d) choosing the delivery and payment method,

e) confirming the order with the button that completes the ordering process.

3. After placing the order, the Customer receives confirmation of its receipt to the e-mail address provided. Upon sending the confirmation, a Sales contract is concluded between the Customer and the Seller.

4. The Seller has the right to refuse to fulfil an order if the data provided by the Customer are incorrect or if payment has not been made.

§5. Prices and payment

1. All product prices in the Store are given in Polish złoty and include VAT.

2. The product price visible at the moment of placing the order is binding for the parties.

3. Available payment methods are presented in the Store during checkout.

4. In the case of prepayment, the Customer is obliged to make the payment within the period indicated in the Store’s messages. Lack of payment may result in cancellation of the order.

§6. Delivery

1. Delivery of goods takes place within the territory of the Republic of Poland.

2. Products are delivered via transport companies and logistics operators indicated in the Store, in particular courier companies and parcel lockers.

3. Available delivery methods, cost and expected delivery time are presented during checkout.

4. The Customer is obliged to check the condition of the shipment in the presence of the carrier. If damage is found, it is recommended to draw up a damage report and contact the Seller without delay.

§7. Right to withdraw from the contract

1. The rules for withdrawing from the contract and for returns are set out in detail in the Returns & Complaints Policy available on the Store website.

2. Information about any restrictions on the right of withdrawal for certain product categories (e.g. hygiene products in sealed packaging) is provided in the product descriptions.

§8. Complaints

1. The rules for submitting and handling complaints about goods are set out in the Returns & Complaints Policy.

2. Complaints regarding the provision of electronic services can be sent to the e-mail address: Trento.business.pl@gmail.com.

§9. Personal data and cookies

1. The rules for processing Customers’ personal data and using cookies are described in the Privacy Policy available on the Store website.

§10. Final provisions

1. In matters not covered by these Terms & Conditions, the provisions of Polish law apply.

2. The Seller reserves the right to amend the Terms & Conditions for important reasons related in particular to changes in the law or changes in the operation of the Store.

3. The amended Terms & Conditions will be published on the Store website and will apply to contracts concluded after they come into force.

4. Seller’s details:

TrentoHome — online store

Seller: Andrii Kalinchuk

Address: ul. 6 Sierpnia 44O, Klatka 2, 05-090 Słomin, gmina Raszyn, powiat pruszkowski, Mazowieckie Voivodeship, Poland

NIP: 1231582824

REGON: 542019876

e-mail: Trento.business.pl@gmail.com

tel.: +48 571 289 252