Delivery Policy

TRENTOHOME ONLINE STORE DELIVERY POLICY

1. General provisions

1.1. This policy sets out the rules for the delivery of products purchased in the TrentoHome online store.

1.2. The Seller is Andrii Kalinchuk, conducting business under the name Sklep internetowy TrentoHome, at the address: ul. 6 Sierpnia 44O, Klatka 2, 05-090 Słomin, gmina Raszyn, powiat pruszkowski, Mazowieckie Voivodeship, Poland, NIP 1231582824, REGON 542019876.

2. Delivery area

2.1. Delivery of goods is carried out within the territory of the Republic of Poland.

3. Delivery methods

3.1. Ordered products are delivered via transport companies and logistics operators available in the order form, in particular InPost Paczkomaty (parcel lockers) and courier.

3.2. The currently available delivery methods are shown on the store website and in the order summary.

4. Delivery cost

4.1. The delivery cost is 10.80 zł for InPost Paczkomaty and 12.00 zł for InPost courier. When purchasing 2 or more products, delivery is free.

4.2. The final delivery cost is shown each time during checkout, before the order is finally confirmed by the Customer.

5. Order processing time

5.1. Order processing time covers the time to prepare the order for shipment (usually 1–2 business days) and the delivery time by the carrier.

5.2. Information on the expected processing time is provided with the products or in the order summary.

6. Receiving the shipment

6.1. The Customer is obliged to check the condition of the shipment at the moment of receipt. If damage to the packaging or other irregularities is found, it is recommended to draw up a damage report with the carrier and contact the Seller without delay.

7. Contact regarding delivery

7.1. For matters related to the delivery of shipments, the Customer may contact the Seller:

e-mail: Trento.business.pl@gmail.com

tel.: +48 571 289 252